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Why was my Medicaid, SNAP, or WIC card not accepted?

Medicaid, SNAP, and WIC cards do not provide enough information for us to approve your child’s current status in the program.  

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Your qualifying document must provide the following information to receive approval:

  • The child’s name
  • The program they are enrolled in (Medicaid, SNAP, or WIC)
  • Dates within 12 months of the current date

Pro Tip: Log into your Medicaid, SNAP, or WIC account and take a screenshot or picture that includes all three bullets above.

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