Why am I not getting emails from Every Kid Sports?

We email you about your documents, your application decision and your card. Our emails come from pass@everykidsports.org. Your card itself comes in a separate email from GiveCard.

If you can't find our emails:

• Check your spam, junk and promotions folders, and search your inbox for "Every Kid Sports" and "GiveCard".
• Add pass@everykidsports.org to your contacts so future emails reach your inbox.
• Your dashboard always shows where your documents, applications and card stand, even if an email doesn't reach you.

If the email on your account is wrong, or you no longer use it: sign in, open the account menu (your picture or initials at the top right), choose Manage account and change your email address. You'll confirm the new address with a code. For your security, we let your old address know about the change, and a new card may wait up to 3 days before it is sent.

A card GiveCard already sent stays with the email address it was sent to. If that address is wrong, contact us.

If your email address is right but our emails still don't arrive: your email provider may have rejected one of our emails, and when that happens we stop sending to that address. Contact us and we'll check it for you.